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We’re here to help! Whether you have questions, feedback, or any special requests, drop us a line.


Have Questions? Read FAQs

FAQs

After your order is processed and shipped within 2-3 business days, the delivery time will depend on the shipping carrier and service you select at checkout. Please choose your preferred shipping option to ensure your product arrives when you need it. If you have specific delivery requirements, feel free to contact us with the form above or at support@leaguebymindy.com, and we'll do our best to accommodate your request.

Yes, we offer international shipping. If you don’t see your country listed as an option, please contact us using the form above or email us directly at support@leaguebymindy.com, and we'll do our best to accommodate your request.

You can track your order by using the tracking number provided to you once your order has shipped. Simply visit the website of the shipping carrier you chose at checkout and enter the tracking number to see the status of your delivery. If you have any issues tracking your order, please contact us for assistance.

Our return and exchange policy is designed to ensure your satisfaction. You can return or exchange any item within 30 days of purchase, provided it is in its original condition and packaging. To initiate a return or exchange, please contact us for instructions. Refunds will be processed to the original payment method used at purchase. For exchanges, subject to item availability, your new item will be shipped once we receive the returned product.

To use your promo code simply follow these steps:

  1. Add your desired items to your cart.
  2. Proceed to checkout.
  3. On the checkout page, you will see a box labeled 'Discount code'.
  4. Enter your promo code into this box and click 'Apply'.
  5. Your discount will be automatically applied to the total price.

If you encounter any issues, please contact us for assistance.

Yes, we do accept custom orders for organizations. Whether you need a unique design for a special event or branded caps for your team, we can help. Please contact us using the form above or email us directly at hello@leaguebymindy.com to discuss your specific requirements and we'll work with you to create a product that meets your needs.

If you're experiencing issues with our website, please don't hesitate to reach out for assistance. You can use the contact form provided above or email us directly at support@leaguebymindy.com. We can help you place your order and address any problems you might be encountering with the site.